CANCELLATION POLICY

It’s important to understand that when forgetting or cancelling appointments without giving enough notice, our stylists lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, booking appointments with Rebelle Beauty are subject to the following terms:

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• You may cancel or modify your appointment without charge anytime 48 hours preceding the start time of your appointment.

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• Less than 48 hours notice will result in a 50% charge of the service(s) scheduled

 

• Less than 24 hours notice is considered a “Late Cancellation” and will result in a charge up to 100% of the scheduled service(s).

 

• If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and charged full price of the scheduled service(s).

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• Appointments that are booked within the 48/24-hour period are still subject to the cancellation policy.

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• As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by both SMS and email to the contact information given at time of booking. Failing to respond to these messages or not confirming your appointment does not count as cancelling your appointment. To avoid a cancellation fee of 100%, you must cancel you appointment more that 24 hours from your scheduled appointment time

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• To ensure a full experience, please arrive at least ten minutes before your scheduled appointment time.

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• Late arrivals will be charged the full price of the scheduled service(s) even if there is not enough time to render them.

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• We have a 15 minute grace period where we may not have the ability to honor an appointment and could ultimately result in needing to reschedule your appointment with a "no show" fee.

 

• Applicable taxes will be retained and remitted.